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The theme of the 2015 International Association of Consumer Law conference was virtues and consumer law. The conference was hosted by the University of Amsterdam and took place in Amsterdam, The Netherlands.

Detail Summary
Start date 29 June 2015
End date 1 July 2015
Time 00:00
IACL logo


What makes consumer protection law fit for consumers and businesses? The conference will address this question form various angles, dealing with various virtues and how they relate to consumer protection law.

The theme encompasses a variety of consumer protection considerations. For example:

  • Fairness (unfair commercial practices, unfair contract terms, good faith and fair dealing, protection of micro-enterprises),
  • Frugality (financial services, banking, loans),
  • Hope (over-indebtedness and clean-slate doctrine),
  • Curiosity (influence of new technologies and innovation on consumer protection),
  • Compassion (consumer vulnerability),
  • Self-realization and Self-development (consumer protection and entertainment services, tourism, education and training),
  • Forgiveness (mediation, ADR and private and public enforcement of consumer protection legislation),
  • Trust and Respect (data protection, privacy and security and consumer protection),
  • Faith (the role of the principle of pacta sunt servanda in consumer law, ADR mechanisms)
Participants taking a break in the central hall
Participants in the lecture hall
Speaker with Powerpoint presentation