Dr. mr. J.A. (Joasia) Luzak
Faculty of Law
Dep. Private Law
Visiting address
- Nieuwe Achtergracht 166
Postal address
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Postbus 15842
1001 NH Amsterdam
Contact details
Social media
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Profile
Joasia is currently an Associate Professor and Director of the Center for European Legal Studies at the Law School of the University of Exeter, United Kingdom. She is also a CSECL Fellow and a Visiting Associate Professor at Amsterdam Law School. She has over 10 years of experience with research in the area of European consumer law and its implementation in Poland, the Netherlands, United Kingdom and Germany. In her research she often includes insights from consumer behaviour science. Her PhD research, conducted at the CSECL, examined influence and scope of duties to warn in the area of consumer construction law.
Since 2016 she is leading an international, interdisciplinary research project between CSECL, SRH Hochschule Berlin and the University of Exeter assessing requirements for compliance with the principle of transparency in online consumer contracts: The ABC of Online Disclosure Duties: Towards a More Uniform Assessment of the Transparency of Consumer Information in Europe (Open Research Area funding awarded by NWO and DFG until May 2020).
At CSECL, Joasia is currently supervising two PhD students – Mia Junuzović (jointly with prof. Marco Loos within the above-described ORA research project) and Anna van Duin (as a second supervisor within the project of prof. Chantal Mak).
Moreover, she often collaborates with prof. Marco Loos on various consumer research projects. Most recently, they have obtained a third party funding from the Raad voor Rechtsbijstand (Dutch Council for Legal Aid) to conduct an audit of consumer law cases (September 2019-March 2020).
She also regularly organises CSECL research outreach events, e.g. international and interdisciplinary conference ‘The Transparent Trap: Disclosing Information to Consumers’ (July 2019); international conference ‘Consumer Law in the Data Economy’ (April 2018). Furthermore, she is the founder and main contributor of the blog ‘Recent developments in European Consumer Law’ (http://recent-ecl.blogspot.com/ ), which is currently co-authored by two other CSECL members.
Find more details at: https://socialsciences.exeter.ac.uk/law/staff/luzak/
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Publications
- refereed (17)
- academic (22)
- professional (15)
- recognitions (12)
- supervised theses (2)
- doctoral thesis (1)
2023
Luzak, J., Wulf, A. J., Seizov, O., Loos, M. B. M., & Junuzović, M. (2023). ABC of Online Consumer Disclosure Duties: Improving Transparency and Legal Certainty in Europe. Journal of Consumer Policy, 46(3), 307-333. https://doi.org/10.1007/s10603-023-09543-w [details]
2019
- Luzak, J., & Junuzović, M. (2019). Blurred Lines: Between Formal and Substantive Transparency of Consumer Credit Contracts. EuCML, 8(3), 97-107. https://kluwerlawonline.com/journalarticle/Journal%20of%20European%20Consumer%20and%20Market%20Law/8.3/21693 [details]
2016
- Lewinsky, P., Trzaskowski, J., & Luzak, J. (2016). Face and Emotion Recognition on Commercial Property under EU Data Protection Law. Psychology & Marketing, 33(9), 729-746. Advance online publication. https://doi.org/10.1002/mar.20913 [details]
- Loos, M., & Luzak, J. (2016). Wanted: a bigger stick. On unfair terms in consumer contracts with online service providers. Journal of Consumer Policy, 39(1), 63-90. Advance online publication. https://doi.org/10.1007/s10603-015-9303-7 [details]
- Luzak, J. (2016). European Private Law: Up in the Air? In M. Bobek, & J. Prassl (Eds.), Air passenger rights: ten years on (pp. 295-323). (EU law in the member states; No. 3). Hart Publishing. http://www.hartpub.co.uk/BookDetails.aspx?ISBN=9781849468244 [details]
- Luzak, J. (2016). The ADR Directive: designed to fail? A hole-ridden stairway to consumer justice. European Review of Private Law, 24(1), 81-101. http://www.kluwerlawonline.com/document.php?id=ERPL2016005 [details]
- Luzak, J. (2016). Vulnerable travelers in the digital age. EuCML, 5(3), 130-135. http://www.kluwerlawonline.com/abstract.php?area=Journals&id=EuCML2016027 [details]
2015
- Luzak, J. (2015). A storm in a teacup? On consumers’ remedies for non-conforming goods after Weber and Putz. European Review of Private Law, 23(4), 689-704. http://www.kluwerlawonline.com/abstract.php?area=Journals&id=ERPL2015042 [details]
2014
- Luzak, J. A. (2014). Een storm in een glas water? Over de rechtsmiddelen van een consument bij non-conforme goederen na de beslissing van het Hof van Justitie in Weber en Putz. Tijdschrift voor Consumentenrecht & Handelspraktijken, 2014(5), 231-238. http://www.uitgeverijparis.nl/reader/195249/1001192410 [details]
- Luzak, J. A. (2014). O roszczeniach konsumentów w przypadku niezgodności towaru z umową po wyroku Trybunału Sprawiedliwości UE w sprawie Weber i Putz. Internetowy Kwartalnik Antymonopolowy i Regulacyjny, 4(3), 39-51. http://ikar.wz.uw.edu.pl/numery/18/pdf/39.pdf [details]
- Luzak, J. A. (2014). Privacy notice for dummies? Towards European guidelines on how to give "clear and comprehensive information" on the cookies' use in order to protect the internet users' right to online privacy. Journal of Consumer Policy, 37(4), 547-559. Advance online publication. https://doi.org/10.1007/s10603-014-9263-3 [details]
- Luzak, J. A. (2014). To Withdraw Or Not To Withdraw? Evaluation of the Mandatory Right of Withdrawal in Consumer Distance Selling Contracts Taking Into Account Its Behavioural Effects on Consumers. Journal of Consumer Policy, 37(1), 91-111. https://doi.org/10.1007/s10603-013-9249-6 [details]
- Luzak, J., & Mak, V. (2014). Implementation of the Consumer Rights Directive: The Netherlands. Zeitschrift für Europäisches Unternehmens- und Verbraucherrecht, 3(2), 127-129. https://beck-online.beck.de/default.aspx?vpath=bibdata%2fzeits%2fEUVR%2f2014%2fcont%2fEUVR%2e2014%2e127%2e1%2ehtm [details]
2013
- Luzak, J. (2013). Much ado about cookies: the European debate on the new provisions of the ePrivacy Directive regarding cookies. European Review of Private Law, 21(1), 221-245. http://www.kluwerlawonline.com/document.php?id=ERPL2013007 [details]
- Luzak, J. A. (2013). Herroepen of niet herroepen, that's the question. Een beoordeling van het dwingend herroepingsrecht voor op afstand gesloten consumentenovereenkomsten op grond van psychologische inzichten. In W. H. van Boom, I. Giesen, & A. J. Verheij (Eds.), Capita civilologie: handboek voor empirie en privaatrecht (2e ed., pp. 269-309). (Civilologie; No. 6). Boom Juridische uitgevers. http://rechten.eldoc.ub.rug.nl/FILES/root/2013/capici/Capita_Civilologie_drukker-1.pdf [details]
2011
- Loos, M. B. M., & Luzak, J. A. (2011). Ontwikkelingen betreffende het voorstel voor een Richtlijn consumentenrechten: de positie van de Raad en het Europees Parlement. Nederlands Tijdschrift voor Europees Recht, 17(5), 168-177. http://www.bjutijdschriften.nl/tijdschrift/tijdschrifteuropeesrecht/2011/5/NtER_1382-4120_2011_017_005_004.pdf [details]
- Luzak, J. A., & Loos, M. B. M. (2011). Nowa dyrektywa w sprawie praw konsumentów. Kwartalnik Prawa Prywatnego, XX(4), 1019-1041. http://www.researchgate.net/publication/256311497_Nowa_dyrektywa_w_sprawie_praw_konsumentw/file/504635224a9cb20e78.doc [details]
2021
- Loos, M. B. M., & Luzak, J. A. (2021). Pilot Consumentenzaken: Externe audit naar de dienstverlening van LegalGuard. Raad voor de Rechtsbijstand. https://www.rvr.org/binaries/content/assets/rvrorg/nieuws/2021/evaluatie-pilot-consumentenzaken-lessen-uit-een-lerende-praktijk-v1.0.pdf
- Loos, M. B. M., & Luzak, J. A. (2021). Update the Unfair Contract Terms directive for digital services. European Parliament Think Tank. https://www.europarl.europa.eu/RegData/etudes/STUD/2021/676006/IPOL_STU(2021)676006_EN.pdf
2016
- Elshout, M., Elsen, M., Leenheer, J., Loos, M., & Luzak, J. (2016). Study on consumers’ attitudes towards Terms and Conditions (T&Cs): final report. European Commission. https://ssrn.com/abstract=2847546 [details]
- Luzak, J. (2016). Empirical evidence in consumer law cases: what are 'up to' claims up to? In B. Heiderhoff, & R. Schulze (Eds.), Verbraucherrecht und Verbraucherverhalten = Consumer law and consumer behaviour (pp. 231-260). Nomos. http://www.nomos-shop.de/Heiderhoff-Schulze-Verbraucherrecht-Verbraucherverhalten/productview.aspx?product=26469 [details]
2015
- Loos, M. B. M., & Luzak, J. A. (2015). Economic Study on Consumer Digital Content Products. ICF Consulting Services Limited. http://arils.uva.nl/nl/nieuws/item/economic-study-on-consumer-digital-content-products.html?page=1&pageSize=50
- Loos, M. B. M., & Luzak, J. A. (2015). Questionnaire: The Netherlands, Dutch law, Study on all mandatory rules applicable to contractual obligations in contracts for sales of tangible goods sold at a distance and, in particular online. University of Amsterdam.
- Loos, M. B. M., & Luzak, J. A. (2015). Questionnaire on contract rules for online purchases of digital content and tangible goods. The Netherlands. In Public consultation on contract rules for online purchases of digital content and tangible goods. Responses to the questionnaire. Academics European Commission. http://ec.europa.eu/justice/newsroom/contract/opinion/150609_en.htm [details]
- Luzak, J. (2015). Online disclosure rules of the Consumer Rights Directive: protecting passive or active consumers? EuCML, 4(3), 79-87. https://www.kluwerlawonline.com/document.php?id=EuCML2015014&PHPSESSID=933evpsv9cgvdmn9ch42e11c51 [details]
- Luzak, J. (2015). Online disclosure rules of the Consumer Rights Directive: protecting passive or active consumers? In I. Samoy, & M. B. M. Loos (Eds.), Information and notification duties (pp. 123-140). (Ius commune europaeum; Vol. 141). Cambridge: Intersentia. [details]
- Luzak, J. A. (2015). Questionnaire / national report for Dutch law for the comparative study on the functioning of franchising contracts. Osnabrück University.
- Luzak, J. A. (2015). O implementacji dyrektywy 2011/83/UE o prawach konsumentów w Holandii. In D. Karczewska, M. Namyslowska, & T. Skoczny (Eds.), Ustawa o prawach konsumenta (pp. 38-56). (Zarys Prawa). Warszawa: C.H. Beck. [details]
- Luzak, J. A., & Loos, M. B. M. (2015). Study on consumers' attitudes towards terms and conditions. Ecorys?. http://arils.uva.nl/nl/nieuws/item/study-for-the-european-commission-on-consumers-attitudes-towards-terms-and-conditions-tcs.html?page=4&pageSize=20
2014
- Loos, M. B. M., & Luzak, J. A. (2014). Consumer law compliance in on-line services. BEUC (The European Consumer Organisation). [details]
- Luzak, J. (2014). Online consumer contracts. ERA Forum, 15(3), 381-392. Advance online publication. https://doi.org/10.1007/s12027-014-0356-x [details]
- Luzak, J. A., & Mak, V. (2014). The Consumer Rights Directive. In A. S. Hartkamp, C. H. Sieburgh, L. A. D. Keus, J. S. Kortmann, & M. H. Wissink (Eds.), De invloed van het Europese recht op het Nederlandse privaatrecht (pp. 67-92). (Serie onderneming en recht; No. 81-II). Kluwer. [details]
2012
- Luzak, J. A. (2012). The service provider's duty to warn about defects caused by third parties: a case study on the precontractual and contractual duty to warn in English, German and Dutch law and in the Draft Common Frame of Reference. 's-Gravenhage: Stichting Instituut voor Bouwrecht. [details]
- Luzak, J. A. (2012). Linked contracts and the construction sector: a builder's contractual obligation to warn the client about a risk that might emerge from a contract between the client and the designer. In I. Samoy, & M. B. M. Loos (Eds.), Linked contracts (pp. 55-78). (Ius commune europaeum; No. 103). Intersentia. [details]
- Luzak, J., & Loos, M. B. M. (2012). Report on the transposition of consumer law Directives in the Netherlands. European Commission. http://www.eu-consumer-law.org
2010
- Laine, J., Rochfeld, J., Brunaux, G., Tigner, R., Rott, P., Csehi, Z., Amato, C., Perfumi, C., Loos, M. B. M., Mak, C., Helberger, N., Guibault, L., van der Sloot, B., Pessers, L., Kadouch, A., Baidoo, D., Lunde, T., Zoll, F., Luzak, J. A., ... Braucher, J. (2010). Comparative analysis of the applicable legal frameworks and suggestions for the contours of a model system of consumer protection in relation to digital content services. - Report 1: Country reports. (Digital content services for consumers). University of Amsterdam, Centre for the Study of European Contract Law; Institute for Information Law. [details]
2009
2008
- Luzak, J. (2008). Client satisfaction: incentive for service providers to warn their clients? In W. H. van Boom, I. Giesen, & A. J. Verheij (Eds.), Gedrag en privaatrecht : over gedragspresumpties en gedragseffecten bij privaatrechtelijke leerstukken (pp. 83-101). (Boom masterreeks). Boom Juridische uitgevers. [details]
- Luzak, J. A. (2008). Orzecznictwo Izby (Administracyjnej) Pracy i Ubezpieczeń Społecznych Sądu Najwyższego. - 2: Zmiana prawa materialnego w toku sprawy (wybór zasady bezpośredniego działania ustawy nowej albo zasady dalszego działania ustawy dawnej) & 4: Wpływ orzeczenia TK na podstawę orzekania w konkretnej sprawie (skutek prawny orzeczenia TK — ex nunc czy ex tunc). In E. Łętowska, & K. Osajda (Eds.), Prawo intertemporalne w orzecznictwie Trybunału Konstytucyjnego i Sądu Najwyższego (pp. 260-284, 322-348). (Biblioteka sądowa: orzecznictwo). Wolters Kluwer Polska. http://www.profinfo.pl/img/401/pdf40121396_3.pdf
2017
- Luzak, J., Namysłowska, M., & Jagielska, M. (2017). Study to support the Fitness Check of EU Consumer Law - Country report Poland. In Study for the Fitness Check of EU consumer and marketing law: Final report Part 3 - Country reporting (pp. 883-934). Civic Consulting. https://doi.org/10.2838/91278 [details]
2014
- Luzak, J. (2014). CJEU (C-281/12: Case Trento Sviluppo and Centrale Adriatica: Distortion of consumers' economic behavior as a prerequisite of a misleading commercial practice). Case note on: CJEU, 19/12/13, ECLI:EU:C:2013:859 Revue européenne de droit de la consommation = European journal of consumer law, 2014(1), 211-218. [details]
- Luzak, J. (2014). CJEU (Synthetic marijuana not a "medicinal product"). Case note on: CJEU, 10/07/14, ECLI:EU:C:2014:2060 European Journal of Risk Regulation, 2014(4), 548-552. [details]
- Luzak, J. (2014). [Review of: N. Reich, H.-W. Micklitz (2014) European consumer law. - 2nd ed.]. Maastricht Journal of European and Comparative Law, 21(4), 797-802. [details]
- Luzak, J. A. (2014). Second Annual Conference on the Unfair Commercial Practice Directive. Budapeszt, Katolicki Uniwersytet im. Pétera Pázmány’ego, 13.03.2014 r. Internetowy Kwartalnik Antymonopolowy i Regulacyjny, 4(3), 155-157. http://ikar.wz.uw.edu.pl/numery/18/pdf/155.pdf [details]
2013
- Luzak, J. (2013). 'Food for thought': Advertising health food, drinks and supplements - what you can, can't and must say. Travel Law Quarterly, 5(4), 338-343. http://travellawquarterly.co.uk/index.php/journal_articles/view/food_for_thought_advertising_health_food_drinks_and_supplements_what_you_ca [details]
- Luzak, J. (2013). CJEU (The quest for transparency of flight prices to enable passengers' informed choice). Zeitschrift für Europäisches Unternehmens- und Verbraucherrecht, 2013(3), 170-175. [details]
- Luzak, J. (2013). [Review of: E. Hondius, H.C. Grigoleit (2011) Unexpected Circumstances in European Contract Law]. Common Market Law Review, 50(1), 307-309. http://www.kluwerlawonline.com/document.php?id=COLA2013025 [details]
- Luzak, J. A. (2013). HvJ EU (zaaknr. C-112/11: Ebookers.com Deutschland GmbH/ Bundesverband der Verbraucherzentralen und Verbraucherverbände - Verbraucherzentrale Bundesverband eV: de zoektocht naar transparantie van vluchtprijzen om een geinformeerde keuze van passagiers te ondersteunen). Case note on: HvJ EU, 19/07/12 Tijdschrift voor Consumentenrecht & Handelspraktijken, 2013(5), 231-238. [details]
2012
- Luzak, J. (2012). CJEU (Who should bear the risk of the removal of the non-conforming goods? Joined cases C-65/09 and C-87/09 (Weber and Putz)). Case note on: CJEU, 16/06/11 Zeitschrift für Europäisches Unternehmens- und Verbraucherrecht, 2012(1), 35-40. [details]
- Luzak, J. (2012). The constructor's duties to warn about design failures in the DCFR from a Dutch perspective. Tijdschrift voor Bouwrecht, 5(11), 1097-1107. Article 197. http://www.tijdschriftvoorbouwrecht.nl/?action=login&externalaction=linkmanager&id=docs/articles/2012/november/f1/tbr-2012-197.html [details]
- Luzak, J. (2012). Unfair commercial practice ≠ unfair contract term ≠ void contract: The CJEU's judgment in the case C-453/10 (Pereničová and Perenič). Ars Aequi, 61(6), 428-432. http://www.arsaequi.nl/zr/maandbladartikel/12589/Unfair_commercial_practice_≠_unfair_contract_term_≠_void_contract.html [details]
- Luzak, J. A. (2012). HvJ EU (gevoegde zaken nr. C-65/09 en C-87/09: Weber/Wittmer en Putz/Medianess). Case note on: HvJ EU, 16/06/11 Tijdschrift voor Consumentenrecht & Handelspraktijken, 2012(1), 18-28. [details]
2011
- Loos, M. B. M., & Luzak, J. A. (2011). De nieuwe Richtlijn consumentenrechten. Tijdschrift voor Consumentenrecht & Handelspraktijken, 2011(5), 184-191. http://www.uitgeverijparis.nl/scripts/read_article_pdf.php?id=5070 [details]
- Loos, M. B. M., & Luzak, J. A. (2011). Richtlijn consumentenrechten in eindfase. Nederlands Tijdschrift voor Europees Recht, 17(7), 249-252. http://www.bjutijdschriften.nl/tijdschrift/tijdschrifteuropeesrecht/2011/7/NtER_1382-4120_2011_017_007_005.pdf [details]
Journal editor
- Luzak, J. (member of editorial board) (2016-). Journal of Consumer Policy (Journal).
- Luzak, J. (editor) (2016-). EuCML (Journal).
- Luzak, J. (reviewer) (2010-). http://recent-ecl.blogspot.nl/ (Publisher). http://recent-ecl.blogspot.nl/
Talk / presentation
- Luzak, J. (speaker) (2-12-2016). A house of bricks? On the 3rd version of ePrivacy Directive, Conference, 'The relationship of the EU and the UK in the future of data protection and privacy policy', London.
- Luzak, J. (speaker) (24-8-2016). Behavioural knowledge and private law making, Private Law and Democracy, Amsterdam.
- Luzak, J. (speaker) (21-5-2016). Empirical evidence in consumer law cases, Teaching Consumer Law conference, Santa Fe.
- Luzak, J. (speaker) (22-3-2016). Sharing economy, COJEFF II meeting, Florence.
- Luzak, J. (speaker) (10-3-2016). Vulnerable consumers in package travel contracts, the Polish Consumer Ombudsman annual conference, Katowice.
- Luzak, J. (speaker) (4-2-2016). Introduction of the scope of the new rules on digital content, Workshop 'Digital Single Market: Stakeholders’ Perspective on Proposed new Contract Law Rules', Amsterdam.
Others
- Luzak, J. (participant) (7-11-2016). Participant panel private seminar 'For a Smart Protection of the Digital Consumer', Brussels (participating in a conference, workshop, ...).
- Luzak, J. (organiser) (4-2-2016). Workshop 'Digital Single Market: Stakeholders’ Perspective on Proposed new Contract Law Rules', Amsterdam (organising a conference, workshop, ...).
- Luzak, J. (participant) (2016 - 2019). Research leader of the NWO ORA research project 'The ABC of Online Disclosure Duties: Towards a More Uniform Assessment of the Transparency of Consumer Information in Europe' (other).
2020
2011
- Luzak, J. A. (2011). The implied duty of a service provider to warn about a risk of construction defects resulting from a contract with a third party, with emphasis on defects resulting from design failures: A case study on the precontractual and contractual duty to warn in English, German and Dutch law and in the Draft Common Frame of Reference. [Thesis, fully internal, Universiteit van Amsterdam]. [details]
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Ancillary activities
No ancillary activities
Luzak, J., Wulf, A. J., Seizov, O., Loos, M. B. M., & Junuzović, M. (2023). ABC of Online Consumer Disclosure Duties: Improving Transparency and Legal Certainty in Europe. Journal of Consumer Policy, 46(3), 307-333.